Shipping policy

Shipping Policy

Welcome to Inav Auto (operated by VANI COMPANY LLC). We are committed to delivering your orders safely, reliably, and efficiently to automotive lifestyle enthusiasts worldwide.

1. Payment Methods All orders must be paid in full at checkout prior to order processing and fulfillment. We accept major credit cards, Apple Pay, and other secure online payment gateways provided through Shopify Payments.

2. Order Processing Time • All orders are processed and prepared for dispatch within 1 to 3 business days (Monday through Friday, excluding public holidays). • During high-demand periods, holidays, or promotional sales, handling time may take up to an additional 2 business days.

3. Shipping & Estimated Delivery Times • Estimated Delivery Time: 7 to 15 business days, depending on the destination country, local postal efficiency, and customs clearance. • We ship internationally across North America (USA, Canada), Western Europe (Germany, France, UK, Switzerland, Czechia, Sweden, etc.), and select global destinations. • Deliveries are completed by leading international carriers and national postal networks (such as DHL Paket, La Poste, Royal Mail, Czech Post, and 4PX). • Deliveries are made on business days only.

4. Shipping Rates & Free Shipping • Shipping charges are calculated and clearly displayed at checkout before you finalize your order. • Any active free shipping promotions will be highlighted on the product page or automatically applied at checkout.

5. Order Tracking • As soon as your order is dispatched, you will receive a Shipping Confirmation email containing your official Tracking Number and tracking link. • You can monitor your package status anytime directly on our website or via 17TRACK.

6. Address Accuracy & Delivery Responsibility • It is the customer's responsibility to provide a complete, accurate, and valid shipping address at checkout. • Inav Auto is not liable for failed or delayed deliveries resulting from incorrect addresses, missing apartment/unit numbers, or packages left uncollected at local postal collection points.

7. Contact Information If you have any questions or require assistance regarding your order shipment, please contact our customer support team:
• Email: inavauto@gmail.com • Website: https://inavauto.com